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Programme

Health Service Support

The support roles that keep health facilities running.

Pending IDIA confirmation
Certificate (Level 5) Certificate Diploma (Level 6)
Students following a presentation in an IDIA College classroom

Overview

Health Service Support develops the competencies needed to provide services in hospital departments and to patients in health facilities, hospices and homes.

You learn first aid, medical-legal ethics, common diseases, the organisation of health facilities and medical terminology, then infection prevention and control, hospital housekeeping, outpatient and inpatient support services, mortuary techniques, and hospital stores and catering services, followed by an industrial attachment.

What you will study

Certificate in Health Service Support

Pending IDIA confirmation
Duration
1½ years (3 semesters)
Level
KNQF Level 5
Examining body
IDIA / TVET CDACC
Study modes
Full-time, Hybrid (physical and online), Online, Part-time (evenings and weekends)
UnitCodeHours
Communication skills MED/CU/HSS/BC/01/5/A 25
Numeracy skills MED/CU/HSS/BC/02/5/A 40
Digital literacy MED/CU/HSS/BC/03/5/A 45
Employability skills MED/CU/HSS/BC/04/5/A 70
Entrepreneurial skills MED/CU/HSS/BC/05/5/A 50
Environmental literacy MED/CU/HSS/BC/06/5/A 25
Occupational health and safety MED/CU/HSS/BC/07/5/A 25
UnitCodeHours
First Aid Services MED/CU/HSS/CC/01/5/A 80
Medical-legal Ethics in HSS MED/CU/HSS/CC/02/5/A 30
Common Diseases MED/CU/HSS/CC/03/5/A 60
Organization of Health Facilities MED/CU/HSS/CC/04/5/A 30
Medical Terminologies in HSS MED/CU/HSS/CC/05/5/A 30
UnitCodeHours
Infection Prevention and Control MED/CU/HSS/CR/01/5/A 80
Hospital Housekeeping Procedures MED/CU/HSS/CR/02/5/A 80
Outpatient and inpatient support services MED/CU/HSS/CR/03/5/A 120
Hospital Catering Services MED/CU/HSS/CR/04/5/A 120
Mortuary Techniques MED/CU/HSS/CR/05/5/A 60
Supportive Store Procedures MED/CU/HSS/CR/06/5/A 100
UnitCodeHours
Industrial attachment IDIA/ATT/HSS/5 360

Certified HealthCare Assistant

Pending IDIA confirmation
Duration
6 months
Examining body
IDIA
Study modes
Full-time

The unit list for this qualification will be published shortly.

Diploma in Health Service Support

Pending IDIA confirmation
Duration
2 years (4 semesters)
Level
KNQF Level 6
Study modes
Full-time, Hybrid (physical and online), Online, Part-time (evenings and weekends)

The unit list for this qualification will be published shortly.

Entry requirements

Certificate in Health Service Support

  • KCSE mean grade D+; or
  • An equivalent qualification as determined by KNQA, and/or as guided by the relevant regulatory body.

Certified HealthCare Assistant

  • KCSE mean grade D+.

Diploma in Health Service Support

  • KCSE mean grade C− (minus); or
  • A Certificate Level 5 in a related field; or
  • An equivalent qualification as determined by KNQA.

Fees

Tuition and administrative charges for every programme are on the fees page, with how to pay.

Fees and payment

Careers

  • Health services support provider
  • Healthcare assistant
  • Patient care assistant
  • Ward clerk
  • Healthcare support worker

How to apply

  1. 1 Choose your level and intake
  2. 2 Apply online and upload your documents
  3. 3 We review your application and contact you
Start your application

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